Ever since it was published in 1978, the picture-book presentation of Robert Frost's poem "Stopping by Woods on a Snowy Evening" has been an enduring favorite. For this special edition with a new design, trim size, and three new spreads, Susan Jeffers has added more detail and subtle color to h[...]
Recounts the author's experiences in Massachusetts, New Hampshire, Maine, and Cape Cod and his observations on human nature[...]
Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability. Information and exhibits have[...]
Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracti[...]
"This is a delightful little paperback which presents a day-by-day transcription of a course taught jointly by Polya and Tarjan at Stanford University...One can count on [Polya and Tarjan] for new insights and a fresh outlook. Both instructors taught by presenting a succession of examples rather tha[...]